Shipping Policy
Effective Date: November 5, 2026
At Virozio, operated by Velocore LLC, we are committed to delivering your orders promptly and reliably. Please review our shipping policy below for details on how we handle order fulfillment and delivery.
Shipping Destinations
We ship to all addresses within the United States and internationally. All orders are shipped from our fulfillment center.
Shipping Cost
We offer free standard shipping on every order. There is no minimum purchase required to qualify for free shipping.
Order Processing
Orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with your order details once your order has been placed, and a shipping notification with tracking information once your order has been dispatched.
Delivery Times
Standard delivery typically takes 3 to 8 business days after your order has been processed and shipped. Please note that delivery times are estimates and may vary depending on your location, carrier performance, and external factors such as weather or customs processing for international orders.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can also check the status of your order by contacting us at support@virozio.com with your order number.
Delivery Issues
If your package appears to be lost, delayed, or damaged during shipping, please contact us at support@virozio.com as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your order or a suitable resolution.
Address Accuracy
Please ensure that your shipping address is correct and complete when placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to update your shipping address after placing an order, please contact us immediately at support@virozio.com and we will do our best to accommodate the change before the order is dispatched.
Contact Us
If you have any questions about our shipping policy, please contact us:
Company: Velocore LLC
Address: 2093 Philadelphia Pike, Claymont, DE 19703, United States
Email: support@virozio.com
